Exhibit 8503 - CTH.3861.0001.0036 - Commonwealth Ombudsman - Better-Practice-Guide-FINAL-v6-A2111312 2 May 2023 Exhibit
Exhibit 8504 - CTH.3861.0001.0001_R - Commonwealth Ombudsman - Letter for Services Australia 2 May 2023 Exhibit
Exhibit 8505 - CTH.3861.0001.0003 - Commonwealth Ombudsman - Complaint Handling Survey report 2 May 2023 Exhibit
Exhibit 8506 - CTH.3861.0001.0013 - Commonwealth Ombudsman - Complaint Handling Maturity Model 2 May 2023 Exhibit
Exhibit 8507 - CTH.3861.0001.0014 - Commonwealth Ombudsman - Dashboard for Services Australia 2 May 2023 Exhibit
Exhibit 8508 - CTH.3861.0001.0015 - Services Australia Incident-management-and-escalation-policy 2 May 2023 Exhibit
Exhibit 8509 - CTH.3861.0001.0265 - 102-22060707 Separating safely - protecting personal details 2 May 2023 Exhibit
Exhibit 8510 - CTH.3861.0001.0273_R - FW- Daily Communications - 21 June 2022 [SEC=OFFICIAL-Sensitive] 2 May 2023 Exhibit
Exhibit 8511 - CTH.3861.0001.0278_R - FW- Daily Communications - 4 July 2022 [SEC=OFFICIAL-Sensitive] 2 May 2023 Exhibit
Exhibit 8512 - CTH.3861.0001.0284_R - FW- Daily Communications - 11 July 2022 [SEC=OFFICIAL-Sensitive] 2 May 2023 Exhibit
