Document library

Exhibit 4-7718 - CTH.1000.0010.3143_R - Entry Meeting - Ombudsman Investigation Phase 2 (rescheduled) [DLM=For-Official-Use-Only]

Exhibit 4-7726 - CTH.1000.0010.6502_R - RESPONSE- Ombudsman Section 8 investigation - EIC Implementation Phase 2 [DLM=Sensitive]

Exhibit 4-7727 - CTH.1000.0010.6504_R - Final Response - EIC Phase 2

Exhibit 4-7731 - CTH.1000.0010.6511_R - Attachment D - User Feedback

Exhibit 4-7732 - CTH.1000.0010.6531_R - RESPONSE- Ombudsman Section 8 investigation - EIC Implementation Phase 2 (email 2) [DLM=Sensitive]

Exhibit 4-7741 - CTH.1000.0010.6554_R - RESPONSE- Ombudsman Section 8 investigation - EIC Implementation Phase 2 (email 3) [DLM=Sensitive]

Exhibit 4-7747 - CTH.1000.0010.6569_R - Attachment D14 - Nov 2017 letter pack

Exhibit 4-7750 - CTH.1000.0010.6577_R - RESPONSE- Ombudsman Section 8 investigation - EIC Implementation Phase 2 (email 4) [DLM=Sensitive]

Exhibit 4-7752 - CTH.1000.0010.6621_R - Attachment G -BVT Testing

Exhibit 4-7758 - CTH.1000.0010.6727_R - RESPONSE- Ombudsman Section 8 investigation - EIC Implementation Phase 2 (Last email) [DLM=Sensitive]