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Exhibit 3-3413 - CTH.3101.0047.8918 - Complaint Escalation Reasons

Exhibit 3-3464 - CTH.0032.0002.0335_R - 2017 M107418

Exhibit 3-3465 - CTH.0032.0002.0012_R - 2016 B103477

Exhibit 3-3466 - CTH.0032.0002.0095_R - 2017 A108663

Exhibit 3-3467 - CTH.0032.0002.0651_R - 2017 S106148

Exhibit 3-3468 - CTH.0032.0002.0026_R - 2016 M103550

Exhibit 3-3469 - CTH.3014.0005.1571_R - FW- Please Help [DLM=For-Official-Use-Only]

Exhibit 3-3470 - CTH.3008.0021.7814_R - RE- For urgent clearance and customer contact- ACA debt response [DLM=For-Official-Use-Only]

Exhibit 3-3472 - CTH.0032.0002.0001_R - 2016 A103546

Exhibit 3-3473 - CTH.3039.0021.2405_R - FW- A third 'Set Aside' OCI case at AAT1 Level [DLM=Sensitive-Legal]