Exhibit 10169 - CTH.3920.0001.0006_R - IT issue- An issue has been identified with the SAP payment system that is resulting in overpayments to some Status Resolution Support Services (SRSS) customers

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Exhibit 10169 - CTH.3920.0001.0006_R - IT issue- An issue has been identified with the SAP payment system that is resulting in overpayments to some Status Resolution Support Services (SRSS) customers.pdf