Day 13 − Hearing Block 2, 5 December 2022 You are here Home Day 13 − Hearing Block 2, 5 December 2022 Date 5 December 2022 Location Brisbane Hearing Hearing Block 2 Exhibits Exhibit 2-1296 - CTH.1000.0006.8741_R - Section 8 Questions under IOIs 2016-400007 and 2016-600004 [SEC=UNCLASSIFIED] Exhibit 2-1297 - CTH.3001.0031.8290_R - Fwd- BREAKING NEWS ALERT- Calls for Ombudsman to investigate Centrelink debt recovery activity [SEC=UNCLASSIFIED] Exhibit 2-1298 - CTH.3001.0031.8304_R - RE- BREAKING NEWS ALERT- Calls for Ombudsman to investigate Centrelink debt recovery activity [DLM=For-Official-Use-Only] Exhibit 2-1299 - CTH.1000.0006.9025_R - Further s 8 questions under IOI-2016-400007 [SEC=UNCLASSIFIED] Exhibit 2-1300 - CTH.1000.0006.9027_R - RE- Further s 8 questions under IOI-2016-400007 [SEC=UNCLASSIFIED] Exhibit 2-1301 - CTH.3001.0032.0819_R - RE- NEW ENQUIRY - ABC News (Michelle Brown) - Centrelink complaints [SEC=UNCLASSIFIED] Exhibit 2-1302 - CTH.1000.0006.9216_R - RE- Further s 8 questions under IOI-2016-400007 [SEC=UNCLASSIFIED] Exhibit 2-1303 - CTH.1000.0007.4557_R - scanned screen shots [SEC=UNCLASSIFIED] Exhibit 2-1303 - CTH.1000.0007.4558_R - 21-03-2017_11-45-33 Exhibit 2-1304 - CTH.3023.0006.7067_R - FW- 12 Jan 2017 #CCD0411 - Ombudsman Issue of Interest - ONLINE COMPLIANCE PLATFORM AND CENTRELINK DEBT RECOVERY - DUE 17 JANUARY 2017 [DLM=Sensitive] Exhibit 2-1304 - CTH.3023.0006.7070_R - 18594 JB SH - OCI Decision Making Process Exhibit 2-1305 - CTH.3001.0033.5489_R - IOI-2016-400007 - Ms Kathryn Campbell CSC Exhibit 2-1306 - CTH.3502.0001.0948_R - a. EC17-000064 Att A Exhibit 2-1307 - DSS.5003.0001.0711 - IOI-2016-400007 - The Hon Christian Porter MP Exhibit 2-1308 - CTH.3023.0006.7549_R - Ombudsman's Item Of Interest [DLM=Sensitive] Exhibit 2-1309 - CTH.2001.0004.0877_R - FW- Meeting request [DLM=For-Official-Use-Only] Exhibit 2-1310 - CTH.3034.0032.7251_R - FW- DSS comments on DHS Welfare integrity options (2) [DLM=Sensitive] Exhibit 2-1310 - CTH.3034.0032.7254_R - Some reading.............. [SEC=UNCLASSIFIED] Exhibit 2-1311 - CTH.3023.0006.7828_R - FW- Ombudsman's OCI Own Motion Investigation [SEC=UNCLASSIFIED] Exhibit 2-1312 - CTH.3001.0033.6782_R - Commonwealth Ombudsman Own Motion Investigation - DHS Online Compliance - Senior Executive Briefing [DLM=Sensitive-Legal] Exhibit 2-1312 - CTH.3001.0033.6785 - Ombudsman Own Motion - OCI Entry Meeting - 19 January 2017 Talking Points Exhibit 2-1313 - CTH.3001.0033.5490_R - Ombudsman OCI Own Motion Investigation - Entry Meeting Agenda - 19 January 2017 Exhibit 2-1314 - CTH.3502.0001.0416_R - Ombudsman documentation - Online Compliance Intervention [DLM=For-Official-Use-Only] Exhibit 2-1314 - CTH.3502.0001.0546 - OMBUDSMAN DOCUMENTS v0.3 Exhibit 2-1315 - CTH.1000.0006.9906_R - RE- Online compliance investigation - section 8 questions [SEC=UNCLASSIFIED] Exhibit 2-1316 - CTH.3502.0001.0575_R - Additional Information - Own Motion Investigation [DLM=For-Official-Use-Only] Exhibit 2-1316 - CTH.3502.0001.0602 - 3.6 Operational Blueprint references Exhibit 2-1317 - CTH.3502.0001.0608_R - FW- PAYG OCI legal advice [DLM=Sensitive-Legal] Exhibit 2-1317 - CTH.3502.0001.0609_R - FW- Raising Debts - Decision Making process - Third Party Information [DLM=Sensitive-Legal] Exhibit 2-1317 - CTH.3502.0001.0611_R - 1.3 Legal Advice EIM Exhibit 2-1317 - CTH.3502.0001.0619_R - Legal Advice - Proposed digital intervention process [DLM=Sensitive-Legal] Exhibit 2-1317 - CTH.3502.0001.0622_R - Lex 17990 - Online mandating - data matching etc - advice Exhibit 2-1318 - CTH.1000.0007.0001_R - Online Compliance System - ICT Chronology [DLM=For-Official-Use-Only] Exhibit 2-1318 - CTH.1000.0007.0113 - Online Compliance System - ICT Chronology (002) Exhibit 2-1319 - CTH.1000.0007.0117_R - Ombudsman Own Motion - Chronology PAYG Letters [DLM=For-Official-Use-Only] Exhibit 2-1320 - CTH.1000.0007.0156_R - Ombudsman Own Motion - Summary of customer complaints [DLM=For-Official-Use-Only] Exhibit 2-1320 - CTH.1000.0007.0157 - 2.7 Summary of Complaints received v0.2 Exhibit 2-1321 - CTH.1000.0007.0203_R - Ombudsman Own Motion - Online Compliance Intervention [DLM=For-Official-Use-Only] Exhibit 2-1321 - CTH.1000.0007.0205 - Assisted Compliance Exhibit 2-1321 - CTH.1000.0007.0208 - Attachment A- Case Selection Business Parameters (003) Exhibit 2-1322 - CTH.3004.0002.5950_R - Re- Ombudsman Requests for Information - Online Compliance Interventions [DLM=For-Official-Use-Only] Exhibit 2-1323 - CTH.1000.0007.0266_R - Outline of OCI Own Motion investigation report (A444638) [SEC=UNCLASSIFIED] Exhibit 2-1323 - CTH.1000.0007.0268 - Outline of OCI Own Motion investigation report Exhibit 2-1324 - CTH.1000.0007.0276_R - Own Motion - Response to 3.0 and 4.0 [DLM=For-Official-Use-Only] Exhibit 2-1324 - CTH.1000.0007.0277 - 4.0 PAYG analysis 2010-11 and 2012-13 Exhibit 2-1326 - CTH.3001.0034.5108_R - Ombudsman [DLM=For-Official-Use-Only] Exhibit 2-1327 - CTH.1000.0007.0289_R - Own Motion Investigation - Items 2.4, 2.6 [DLM=For-Official-Use-Only] Exhibit 2-1328 - CTH.3001.0034.5758_R - Ombudsman Report [DLM=Sensitive] Exhibit 2-1329 - CTH.3005.0002.3363_R - FW- Outline of OCI Own Motion investigation report (A444638) [DLM=For-Official-Use-Only] Exhibit 2-1330 - CTH.2002.0004.7476_R - Application of Income for OCI [DLM=For-Official-Use-Only] Exhibit 2-1330 - CTH.3002.0006.1522 - PAYG FINDINGS Exhibit 2-1330 - CTH.3002.0007.1320 - PAYG High Level Assumptions V2.0 Exhibit 2-1330 - CTH.3023.0021.8309_R - Re- Question [DLM=For-Official-Use-Only] Exhibit 2-1331 - CTH.3001.0034.6014_R - RE- [printed] Ombudsman Report [DLM=Sensitive] Exhibit 2-1332 - CTH.3001.0034.6021_R - RE- [printed] Ombudsman Report [DLM=Sensitive] Exhibit 2-1333 - CTH.3001.0034.6283_R - FW- [printed] Ombudsman Report [DLM=Sensitive] Exhibit 2-1334 - CTH.1000.0007.0495_R - Own Motion Investigation - Items 2.4, 2.6 [DLM=For-Official-Use-Only] Exhibit 2-1335 - CTH.3005.0002.3599_R - Outline of OCI Own Motion investigation report - AF [DLM=Sensitive] Exhibit 2-1335 - CTH.3005.0002.3600 - Outline of OCI Own Motion investigation report - AF Exhibit 2-1336 - CTH.3005.0002.3607_R - RE- Outline of OCI Own Motion investigation report - AF [DLM=Sensitive] Exhibit 2-1336 - CTH.3005.0002.3608 - Outline of OCI Own Motion investigation report - MT comments Exhibit 2-1337 - CTH.3005.0002.3614_R - RE- Outline of OCI Own Motion investigation report - AF [DLM=Sensitive] Exhibit 2-1337 - CTH.3005.0002.3615 - Outline of OCI Own Motion investigation report AB Exhibit 2-1338 - CTH.3001.0034.6807_R - RE- Ombudsman OCI Report Recommendations 6A and B Draft Responses [DLM=Sensitive] Exhibit 2-1339 - CTH.3001.0034.6809 - Outline of OCI Own Motion investigation report (DHS Comments V1.3) Exhibit 2-1339 - CTH.3001.0034.6819 - Online Compliance System Process Exhibit 2-1340 - CTH.3001.0034.6919_R - FW- Outline of OCI Own Motion investigation report (DHS Comments V1.3) GM update [DLM=For-Official-Use-Only] Exhibit 2-1341 - CTH.3001.0034.6942_R - Fwd- Outline of OCI Own Motion investigation report (DHS Comments V1.3) GM update [DLM=For-Official-Use-Only] Exhibit 2-1342 - CTH.3007.0004.5322_R - FW- PAYG OCI legal advice [DLM=Sensitive-Legal] Exhibit 2-1343 - CTH.1000.0007.0533_R - DHS Comments on the Draft Outline [DLM=For-Official-Use-Only] Exhibit 2-1343 - CTH.1000.0007.0534 - DHS comments on Outline of OCI Own Motion investigation report Exhibit 2-1344 - CTH.3001.0034.8691_R - RE- Online Compliance Platform - Ministerial Briefing [DLM=Sensitive] Exhibit 2-1345 - CTH.3007.0004.5417_R - URGENT - Ombudsman OCI Own Motion Investigation Update Meeting 3 February 2017 - Action Items [DLM=Sensitive] Exhibit 2-1346 - CTH.3001.0035.1556_R - RE- For Ombudsman meeting- debts data [DLM=For-Official-Use-Only] Exhibit 2-1347 - CTH.1000.0007.0666_R - FOR INFORMATION- Online Compliance Intervention Meeting 3 February 2017 - Action Item 11 response [DLM=Sensitive] Exhibit 2-1348 - CTH.1000.0007.0672_R - RE- FOR INFORMATION- Online Compliance Intervention Meeting 3 February 2017 - Action Item 11 response [DLM=Sensitive] Exhibit 2-1349 - CTH.1000.0007.0881_R - FOR INFORMATION- Online Compliance Intervention Meeting 3 February 2017 - Action Item 10 response [DLM=Sensitive] Exhibit 2-1350 - CTH.3007.0004.6108_R - FW- Status of Investigations-Information Requested by the Ombudsman's Office [DLM=For-Official-Use-Only] Exhibit 2-1350 - CTH.3007.0004.6110_R - Ombudsman Investigations Online Compliance Platform - 3 February 2017v0 Exhibit 2-1350 - CTH.3007.0004.6113 - Meeting with OO 3 Feb 2017-Action Item Table Exhibit 2-1351 - CTH.3007.0004.5731_R - RE- FOR INFORMATION- Online Compliance Intervention Meeting 3 February 2017 - Action Item 11 response [DLM=Sensitive] Exhibit 2-1352 - CTH.1000.0007.0895_R - Own motion investigation - progress [SEC=UNCLASSIFIED] Exhibit 2-1352 - CTH.1000.0007.0896_R - Outstanding requests Exhibit 2-1353 - CTH.3001.0035.6483_R - RE- Own motion investigation - progress [SEC=UNCLASSIFIED] Exhibit 2-1354 - CTH.3007.0004.7224_R - FW- URGENT - Ombudsman OCI Own Motion Investigation Update Meeting 3 February 2017 - Action Items [DLM=Sensitive-Legal] Exhibit 2-1355 - CTH.3007.0004.7467_R - FW- Updated Operational Message - Pause on Recovery [DLM=Sensitive] Exhibit 2-1355 - CTH.3007.0004.7468_R - Operational Message - Pausing recovery on debts under review - Sunday fi Exhibit 2-1356 - CTH.3001.0035.8190_R - RE- For clearance Commonwealth Ombudsman IOI regarding OCI [DLM=Sensitive] Exhibit 2-1356 - CTH.3001.0035.8192_R - img-213072827-0001 Exhibit 2-1357 - CTH.3004.0002.7720_R - FW- Ombudsman Response - OCI Recipients with Averaged Debts [DLM=For-Official-Use-Only] Exhibit 2-1357 - CTH.3004.0002.7722 - M7124 Debt Breakdown by Earnings Recorded and Interaction Exhibit 2-1358 - CTH.3004.0002.7726_R - RE- Ombudsman Response - OCI Recipients with Averaged Debts [DLM=For-Official-Use-Only] Exhibit 2-1359 - CTH.1000.0007.1877_R - outstanding information [SEC=UNCLASSIFIED] Exhibit 2-1359 - CTH.1000.0007.1878 - Outstanding requests Exhibit 2-1360 - CTH.1000.0007.1988_R - Briefing Papers [DLM=For-Official-Use-Only] Exhibit 2-1360 - CTH.1000.0007.1989 - 9 Feb 2017 - Employment income solution_V1.9b Exhibit 2-1361 - CTH.3005.0002.7832_R - Ombudsman OCI Briefing Action Items [SEC=UNCLASSIFIED] Exhibit 2-1362 - CTH.1000.0007.2063_R - FOR INFORMATION- Online Compliance Intervention Meeting 3 February 2017 - responses to Action Items 1, 4, 7, 8 & 9 [DLM=Sensitive] Exhibit 2-1363 - CTH.1000.0007.2107_R - RE- outstanding information [SEC=UNCLASSIFIED] Exhibit 2-1363 - CTH.1000.0007.2110 - Outstanding requests Exhibit 2-1364 - CTH.3005.0002.8000_R - Final report [DLM=For-Official-Use-Only] Exhibit 2-1364 - CTH.3005.0002.8001 - 170215-Online Compliance Intervention data statements for checking Exhibit 2-1365 - CTH.3502.0001.1477_R - FOR INFORMATION- Online Compliance Intervention Meeting 3 February 2017 - response to Action Item 6 [DLM=Sensitive] Exhibit 2-1365 - CTH.3502.0001.1478 - Action Item number 03.02.2017_6 Exhibit 2-1366 - CTH.3001.0036.7510_R - URGENT List of Ministerial Briefs Re OCI - Request by the Ombudsman's Office [DLM=Sensitive-Legal] Exhibit 2-1367 - CTH.3005.0002.8003_R - RE- URGENT List of Ministerial Briefs Re OCI - Request by the Ombudsman's Office [DLM=Sensitive-Legal] Exhibit 2-1368 - CTH.3007.0004.8031_R - RE- ADVICE- Issue relating to Recovery Fee and PAYG Online Intervention [DLM=Sensitive-Legal] Exhibit 2-1369 - DSS.5018.0001.9393_R - FW URGENT ACTION Due Wednesday, 22 February 2017 Request for meeting andor documents [SEC=UNCLASSIFIED] Exhibit 2-1370 - CTH.3502.0001.1488_R - FOR INFORMATION- Online Compliance Intervention Meeting 17 February 2017 - responses to Action Items 1, 3 and 8 [DLM=Sensitive] Exhibit 2-1371 - DSS.5018.0001.9402_R - FW URGENT ACTION Due Wednesday, 22 February 2017 Request for meeting andor documents [SEC=UNCLASSIFIED] Exhibit 2-1372 - DSS.5023.0002.2781_R - FW URGENT ACTION Due Wednesday, 22 February 2017 Request for meeting andor documents [SEC=UNCLASSIFIED] Exhibit 2-1373 - DSS.5051.0001.0059_R - FW URGENT ACTION Due Wednesday, 22 February 2017 Request for meeting andor documents [SEC=UNCLASSIFIED] Exhibit 2-1374 - CTH.3502.0001.1474_R - FOR INFORMATION- Online Compliance Intervention Meeting 3 February 2017 - responses to Action Items 2 and 5 [DLM=Sensitive] Exhibit 2-1375 - DSS.5051.0001.0067_R - PHONE MESSAGE Please call Russell regarding the Ombudsman. EOM [SEC=UNCLASSIFIED] Exhibit 2-1376 - CTH.3005.0002.8482_R - McGrathNicol report - review of OCI data statements [SEC=UNCLASSIFIED] Exhibit 2-1376 - CTH.3005.0002.8483 - 170215-Online Compliance Intervention data statements for checking Exhibit 2-1377 - DSS.5051.0001.0052_R - Ombudsman [SEC=UNCLASSIFIED] Exhibit 2-1377 - DSS.5051.0001.0053 - 2.01702231441301E+16 Exhibit 2-1378 - CTH.3502.0001.1594_R - FOR INFORMATION- Employment Income Confirmation Meeting 17 February 2017 - response to Action Item 9 [DLM=For-Official-Use-Only] Exhibit 2-1379 - DSS.5051.0001.0072_R - RE Ombudsman [SEC=UNCLASSIFIED] Exhibit 2-1380 - DSS.5005.0001.0530_R - RE Request for meeting andor documents [SEC=UNCLASSIFIED] Exhibit 2-1381 - DSS.5005.0001.0204_R - FW Request for meeting andor documents [SEC=UNCLASSIFIED] Exhibit 2-1382 - CTH.3502.0001.1483_R - FOR INFORMATION- Online Compliance Intervention Meeting 3 February 2017 - response to Action Item 12 [DLM=Sensitive] Exhibit 2-1382 - CTH.3502.0001.1484 - Action Item Response 3.02.2017_12 Exhibit 2-1383 - CTH.2004.0009.7861_R - FW- Request for information-documents under own motion investigation [DLM=For-Official-Use-Only] Exhibit 2-1385 - DSS.5051.0001.0119 - FW- Request for information-documents [SEC=UNCLASSIFIED] Exhibit 2-1386 - DSS.5023.0002.2967_R - FW Request for informationdocuments [SEC=UNCLASSIFIED] Exhibit 2-1387 - DSS.5051.0001.0106_R - FW Request for informationdocuments [SEC=UNCLASSIFIED] Exhibit 2-1388 - DSS.5051.0001.0146_R - FW Request for informationdocuments [SEC=UNCLASSIFIED] Exhibit 2-1389 - CTH.3008.0016.7880_R - Fwd- Request for information-documents under own motion investigation [SEC=UNCLASSIFIED] Exhibit 2-1390 - DSS.5026.0001.0004_R - RE Request for informationdocuments [SEC=UNCLASSIFIED] Exhibit 2-1391 - CTH.4000.0025.3911_R - RE- Ombudsman [DLM=For-Official-Use-Only] Exhibit 2-1392 - CTH.4000.0003.8854_R - RE- Ombudsman [DLM=For-Official-Use-Only] Exhibit 2-1396 - CTH.3023.0006.8894_R - Fwd- Issue re brief [DLM=For-Official-Use-Only] Exhibit 2-1396 - CTH.3023.0006.8897 - Combined 2014 and 2017 advice Exhibit 2-1397 - CTH.3061.0007.6540_R - Fwd- Operational Blueprint on averaging debts. [DLM=For-Official-Use-Only] Exhibit 2-1398 - CTH.3001.0038.1201_R - Fwd- Apportionment of Income [DLM=Sensitive] Exhibit 2-1398 - CTH.3001.0038.1205_R - ATT00001 Exhibit 2-1398 - CTH.3001.0038.1206 - Apportionment of Income Summary Exhibit 2-1399 - CTH.3001.0038.1178_R - Advice from DSS that they provided to OO Exhibit 2-1400 - CTH.3001.0038.1181_R - Re- Advice from DSS that they provided to OO Exhibit 2-1401 - CTH.3023.0006.8869_R - Ombudsman Response - Legislation [DLM=For-Official-Use-Only] Exhibit 2-1401 - CTH.3023.0006.8870 - Ombudsman Response - Legislation Exhibit 2-1401 - CTH.3023.0006.8872_R - RE- Comments DHS NPP [DLM=Sensitive] Exhibit 2-1401 - CTH.3023.0006.8874_R - NPP [SEC=UNOFFICIAL] Exhibit 2-1401 - CTH.3023.0006.8875_R - FW- Document from DSS [DLM=Sensitive] Exhibit 2-1401 - CTH.3023.0006.8876_R - DHS NPP potential legislative change and operations checklist Exhibit 2-1403 - CTH.2004.0009.8564_R - RE- Issue re brief [DLM=For-Official-Use-Only] Exhibit 2-1404 - CTH.3023.0006.8903_R - RE- Issue re brief [DLM=For-Official-Use-Only] Exhibit 2-1405 - CTH.3023.0006.8906_R - FW- Issue re brief [DLM=For-Official-Use-Only] Exhibit 2-1406 - CTH.2004.0009.8567_R - RE- Issue re brief [DLM=For-Official-Use-Only] Exhibit 2-1407 - CTH.2004.0009.8570_R - RE- Issue re brief [DLM=For-Official-Use-Only] Exhibit 2-1408 - CTH.1000.0007.2808_R - FOR INFORMATION- Employment Income Confirmation Meeting 17 February 2017 - response to Action Item 2 [DLM=Sensitive] Exhibit 2-1408 - CTH.1000.0007.2809 - Action Item Response 17.02.2017_2 Exhibit 2-1408 - CTH.1000.0007.2810 - Attachment A - EIC Workflow Help Text in Production Exhibit 2-1409 - CTH.3030.0025.8364_R - Ombudsman Response - Legislation [DLM=For-Official-Use-Only] Exhibit 2-1411 - CTH.1000.0007.3531_R - Ombudsman draft report - opportunity to comment [SEC=UNCLASSIFIED] Exhibit 2-1411 - CTH.1000.0007.3532_R - 20170310 - s 8(5) letter to DHS (A480912) Exhibit 2-1411 - CTH.1000.0007.3534_R - Report-Centrelink's automated debt raising and recovery-March 2017 (A447388) Exhibit 2-1412 - CTH.1000.0007.3904_R - FW- OCI [SEC=UNCLASSIFIED] Exhibit 2-1413 - CTH.2001.0005.3244_R - Key points following meeting with Secretary re OCI [DLM=Sensitive-Legal] Exhibit 2-1413 - CTH.2001.0005.3245_R - Report-Centrelink's automated debt raising and recovery-March 2017 (Annettes markup 15032017 2.19pm) Exhibit 2-1414 - CTH.3034.0034.6378_R - RE- Meeting Times Next Week [SEC=UNCLASSIFIED] Exhibit 2-1415 - CTH.3001.0039.3863_R - Meeting with Ombudsman [DLM=For-Official-Use-Only] Exhibit 2-1416 - CTH.3005.0003.5304_R - Documents Relating to the Own Motion Report - OCI [DLM=Sensitive] Exhibit 2-1416 - CTH.3005.0003.5305 - Draft Ombudsman Own Motion Report OCI -DHS suggested amendments v0.3 Exhibit 2-1417 - CTH.1000.0007.4451_R - Tracked Changes Ombudsman-s draft Own Motion report 20 March 2017 [DLM=For-Official-Use-Only] Exhibit 2-1417 - CTH.1000.0007.4452_R - Tracked Changes Ombudsman-s draft Own Motion report 20 March 2017 Exhibit 2-1418 - CTH.3007.0005.2058_R - Tracked Changes Ombudsman-s draft Own Motion report 20 March 2017 (Annettes MARKUP at 4.52pm) [DLM=Sensitive-Legal] Exhibit 2-1419 - CTH.3004.0003.4392_R - RE- URGENT ACTION REQUIRED- Ombudsman's Own Motion - Draft Report- Online Compliance Intervention System for Debt Raising and Recovery [DLM=For-Official-Use-Only] Exhibit 2-1420 - CTH.3005.0003.6060_R - Draft Report Markups [DLM=For-Official-Use-Only] Exhibit 2-1420 - CTH.3005.0003.6061 - Tracked Changes to draft Own Motion report 20 March 2017 (003) Exhibit 2-1421 - CTH.3034.0034.6376_R - Commonwealth Ombudsman Own Motion Report [SEC=UNCLASSIFIED] Exhibit 2-1422 - CTH.1000.0007.4756_R - Draft report--Track changes version for DHS-Centrelink's automated debt raising and recovery-provided 23 March 2017 (A484539) [SEC=UNCLASSIFIED] Exhibit 2-1422 - CTH.1000.0007.4758_R - Draft report--Track changes version for DHS-Centrelink's automated debt raising and recovery-provided 23 March 2017 Exhibit 2-1423 - CTH.3005.0003.6677_R - FW- Draft report--Track changes version for DHS-Centrelink's automated debt raising and recovery-provided 23 March 2017 (A484539) [SEC=UNCLASSIFIED] Exhibit 2-1424 - CTH.3005.0003.6819_R - FW- Action Required- Mark-Up Version - Centrelink's Automated Debt Raising and Recovery System [DLM=Sensitive] Exhibit 2-1425 - CTH.3008.0017.1268_R - RE- Action Required- Mark-Up Version - Centrelink's Automated Debt Raising and Recovery System [DLM=Sensitive] Exhibit 2-1426 - CTH.3005.0003.6940_R - For review- Draft report--Track changes version for DHS-Centrelink's automated debt raising and recovery-provided 23 March 2017 (A484539) [DLM=For-Official-Use-Only] Exhibit 2-1426 - CTH.3005.0003.6942_R - Draft report--Track changes version for DHS-Centrelink's automated debt raising and recovery-provided 23 March 2017 Exhibit 2-1428 - CTH.1000.0007.4944_R - FW- For action by 12pm For the ombudsman meeting [DLM=Sensitive] Exhibit 2-1429 - CTH.3007.0005.3057_R - FW- Mark up of sections re Debt Recovery fee [DLM=Sensitive-Legal] Exhibit 2-1429 - CTH.3007.0005.3058 - Mark up of sections re Debt Recovery fee Exhibit 2-1430 - CTH.3005.0003.7980_R - URGENT Seeking your advice re Rec 1 Ombo OCI Own Motion [DLM=Sensitive-Legal] Exhibit 2-1430 - CTH.3005.0003.7982 - Mark up of sections re Debt Recovery fee (003) Exhibit 2-1431 - CTH.3005.0003.7777_R - Record of Meeting with Ombudsman's Office - 24 March 2017 [DLM=Sensitive] Exhibit 2-1431 - CTH.3005.0003.7778_R - Draft report- Centrelink's automated debt raising and recovery-provided 23 March 2017 - Meeting Comments(MR) Exhibit 2-1432 - CTH.3007.0005.3086_R - RE- OCI [SEC=UNCLASSIFIED] Exhibit 2-1433 - CTH.1000.0007.5494_R - Draft report -DHS-Centrelink's automated debt raising and recovery [DLM=For-Official-Use-Only] Exhibit 2-1433 - CTH.1000.0007.5495_R - Draft report -DHS-Centrelink's automated debt raising and recovery-28 March 2017 Exhibit 2-1434 - CTH.3005.0003.8159_R - Re- URGENT information required for tomorrow [DLM=Sensitive-Legal] Exhibit 2-1435 - CTH.3005.0003.8161_R - RE- URGENT information required for tomorrow [DLM=Sensitive-Legal] Exhibit 2-1436 - CTH.3005.0003.8273_R - FW- URGENT information required for tomorrow [DLM=Sensitive-Legal] Exhibit 2-1437 - CTH.3001.0040.4979_R - URGENT information required for meeting with Richard Glenn today [DLM=Sensitive-Legal] Exhibit 2-1438 - CTH.3001.0040.5149_R - RE- [printed] Ombudsman [DLM=For-Official-Use-Only] Exhibit 2-1439 - CTH.1000.0007.5704_R - FW- Mark up of sections re Debt Recovery fee [DLM=Sensitive-Legal] Exhibit 2-1439 - CTH.1000.0007.5705 - Mark up of sections re Debt Recovery fee Exhibit 2-1440 - CTH.1000.0007.5707_R - Draft report -DHS-Centrelink's automated debt raising and recovery-28 March 2017 (A485676) [SEC=UNCLASSIFIED] Exhibit 2-1440 - CTH.1000.0007.5709_R - Draft report -DHS-Centrelink's automated debt raising and recovery-28 March 2017 Exhibit 2-1441 - CTH.3001.0040.6394_R - FW- Draft report -DHS-Centrelink's automated debt raising and recovery-28 March 2017 (A485676) [DLM=For-Official-Use-Only] Exhibit 2-1441 - CTH.3001.0040.6396_R - Draft report -DHS-Centrelink's automated debt raising and recovery-28 March 2017(V2) Exhibit 2-1442 - CTH.1000.0007.5920_R - Draft report -DHS-Centrelink's automated debt raising and recovery-28 March 2017 (A485676) [SEC=UNCLASSIFIED] Exhibit 2-1442 - CTH.1000.0007.5922_R - Draft report -DHS-Centrelink's automated debt raising and recovery-28 March 2017 Exhibit 2-1443 - CTH.3027.0014.6368_R - FW- FOR ACTION Draft report -DHS-Centrelink's automated debt raising and recovery-28 March 2017 (A485676) [DLM=For-Official-Use-Only] Exhibit 2-1443 - CTH.3027.0014.6370_R - Draft report -DHS-Centrelink's automated debt raising and recovery-28 March 2017(V2) Exhibit 2-1444 - CTH.1000.0007.6050_R - RE- Revised Wording 3.36 [DLM=For-Official-Use-Only] Exhibit 2-1445 - CTH.1000.0007.6054_R - Draft report -DHS-Centrelink's automated debt raising and recovery-28 March 2017 (A485676) [SEC=UNCLASSIFIED] Exhibit 2-1445 - CTH.1000.0007.6055_R - Draft report -DHS-Centrelink's automated debt raising and recovery-28 March 2017 Exhibit 2-1446 - CTH.3005.0003.8516_R - Ombudsman OCI Report and Secretary Brief [DLM=Sensitive] Exhibit 2-1446 - CTH.3005.0003.8518_R - Draft report -DHS-Centrelink's automated debt raising and recovery-28 March 2017 Exhibit 2-1447 - CTH.3001.0041.2359_R - MS17-000312 Minister signed brief Exhibit 2-1448 - CTH.3001.0041.0223_R - RESPONSE- Secretary - Minister briefing DUE- 2 pm, Today (3 April 2017) [DLM=For-Official-Use-Only] Exhibit 2-1448 - CTH.3001.0041.0225_R - Ombudsman Own Motion - OCI - Sec to Min Talking Points Exhibit 2-1449 - CTH.1000.0007.6508_R - Draft report -DHS-Centrelink's automated debt raising and recovery [DLM=For-Official-Use-Only] Exhibit 2-1449 - CTH.1000.0007.6510_R - Letter to the Ombudsman - OCI Report - 5 April 2017 Exhibit 2-1450 - CTH.1000.0007.6553_R - own motion report [SEC=UNCLASSIFIED] Exhibit 2-1450 - CTH.1000.0007.6554 - DSS Clarifications - DHS Online Compliance system Exhibit 2-1451 - CTH.1000.0007.6629_R - Commonwealth Ombudsman own motion investigation - Final Report [DLM=For-Official-Use-Only] Exhibit 2-1451 - CTH.1000.0007.6630_R - Section 15 letter to Secretary DHS (A492367) Exhibit 2-1451 - CTH.1000.0007.6631_R - Section 15 letter to Minister DHS (A492369) Exhibit 2-1451 - CTH.1000.0007.6632 - Report - Centrelink's automated debt raising and recovery system - April 2017 Exhibit 2-1452 - CTH.0009.0001.1676_R - MS17-000328 MSB Exhibit 2-1453 - CTH.3502.0001.2105_R - Ombudsman OMI Register Exhibit 2-1454 - CTH.3001.0032.6657_R - FOR REVIEW- OCI media coverage to date with customer cases [DLM=For-Official-Use-Only] Exhibit 2-1455 - CTH.3001.0032.6658 - OCI media coverage report 3 Jan through 7 Jan Exhibit 2-1456 - CTH.3001.0032.6940 - OCI media Coverage report 21 Oct - 3 Jan Exhibit 2-1457 - CTH.3001.0032.7038 - Media coverage analysis - OCI - Oct 16 until 7 Jan 2017 Exhibit 2-1458 - CTH.3001.0032.7206_R - Re- FOR REVIEW- OCI media coverage to date with customer cases [DLM=For-Official-Use-Only] Exhibit 2-1459 - CTH.3001.0033.0726_R - RE- FOR REVIEW- OCI media coverage to date with customer cases [DLM=For-Official-Use-Only] Exhibit 2-1460 - CTH.3001.0033.1639_R - FOR REVIEW- OCI media coverage to date with customer cases [DLM=For-Official-Use-Only] Exhibit 2-1461 - CTH.3001.0033.2554_R - RE- FOR REVIEW- OCI media coverage to date with customer cases [DLM=For-Official-Use-Only] Exhibit 2-1462 - CTH.3001.0033.2571_R - NEW URGENT TASK OCI media coverage to date with customer cases [DLM=For-Official-Use-Only] Exhibit 2-1463 - CTH.3007.0004.3230_R - Register OCI media coverage to date with customer cases [DLM=Sensitive-Legal] Exhibit 2-1464 - CTH.3001.0034.5443_R - FOR REVIEW- OCI media coverage to date with customer cases [SEC=UNCLASSIFIED] Exhibit 2-1465 - CTH.3001.0036.6896_R - FOR REVIEW- OCI media coverage to date with customer cases [SEC=UNCLASSIFIED] Exhibit 2-1466 - CTH.3007.0004.8313_R - RE- URGENT REVIEW- OCI media coverage to date with customer cases [DLM=Sensitive-Personal] Exhibit 2-1467 - CTH.3001.0037.6185_R - FOR REVIEW- OCI media coverage to date with customer cases [SEC=UNCLASSIFIED] Exhibit 2-1468 - CTH.3001.0038.4452_R - FOR REVIEW- OCI media coverage to date with customer cases [SEC=UNCLASSIFIED] Exhibit 2-1469 - CTH.3001.0040.5258_R - FOR REVIEW- OCI media coverage to date with customer cases - 29 March 2017 [SEC=UNCLASSIFIED] Exhibit 2-1470 - CTH.3001.0040.6819_R - FOR REVIEW- OCI media coverage to date with customer cases [SEC=UNCLASSIFIED] Exhibit 2-1471 - CTH.3001.0041.2485_R - FOR REVIEW- OCI media coverage to date with customer cases - Thursday 6 April 2017 [SEC=UNCLASSIFIED] Exhibit 2-1472 - CTH.3001.0042.8106_R - FOR REVIEW- OCI media coverage to date with customer cases - Thursday 27 April 2017 [SEC=UNCLASSIFIED] Exhibit 2-1473 - CTH.3001.0044.3332_R - Fwd- FOR REVIEW- OCI media coverage to date with customer cases - Wednesday 17 May 2017 [SEC=UNCLASSIFIED] Exhibit 2-1474 - CTH.3005.0004.5597_R - FW- FOR REVIEW- OCI log 23-25 May 2017 [SEC=UNCLASSIFIED] Exhibit 2-1475 - CTH.3005.0004.6695_R - FW- FOR REVIEW- OCI media coverage to date with customer cases - Thursday 1 June 2017 [DLM=For-Official-Use-Only] Exhibit 2-1476 - CTH.3005.0004.6791_R - FW- FOR REVIEW- OCI media coverage to date with customer cases - Monday 5 June 2017 [DLM=For-Official-Use-Only] Exhibit 2-1477 - CTH.3001.0046.2365_R - Re- Customer Committee Media Report [DLM=For-Official-Use-Only] Exhibit 2-1478 - CTH.3001.0047.3547_R - FOR REVIEW- OCI media coverage to date with customer cases - Wednesday 21 June 2017 [DLM=For-Official-Use-Only] Exhibit 2-1479 - CTH.3001.0047.3548 - Media coverage analysis - OCI - 16 June - 21 June 2017 Exhibit 2-1480 - RBD.9999.0001.0050 - 2016 10 21, Daily Telegraph Exhibit 2-1481 - RBD.9999.0001.0051 - 2016 12 04, ZDNet Exhibit 2-1482 - RBD.9999.0001.0052 - 2016 12 05, SBS Exhibit 2-1483 - RBD.9999.0001.0053 - 2016 12 05, The Australian Exhibit 2-1484 - RBD.9999.0001.0054 - 2016 12 06, The Australian Exhibit 2-1485 - RBD.9999.0001.0055 - 2016 12 06, The Guardian Exhibit 2-1486 - RBD.9999.0001.0056 - 2016 12 13, Crikey Exhibit 2-1487 - RBD.9999.0001.0057 - 2016 12 14, The Guardian Exhibit 2-1488 - RBD.9999.0001.0058 - 2016 12 15, News com au Exhibit 2-1489 - RBD.9999.0001.0059 - 2016 12 17, Weekend Australian Exhibit 2-1490 - RBD.9999.0001.0060 - 2016 12 19, The Guardian Exhibit 2-1491 - RBD.9999.0001.0061 - 2016 12 21, News com au Exhibit 2-1492 - RBD.9999.0001.0062 - 2016 12 21, The Guardian Exhibit 2-1493 - RBD.9999.0001.0063 - 2016 12 22, The Guardian 2 Exhibit 2-1494 - RBD.9999.0001.0064 - 2016 12 22, The Guardian Exhibit 2-1495 - RBD.9999.0001.0065 - 2016 12 28, The Guardian 2 Exhibit 2-1496 - RBD.9999.0001.0066 - 2016 12 28, The Guardian Exhibit 2-1497 - RBD.9999.0001.0067 - 2016 12 28, The New Daily Exhibit 2-1498 - RBD.9999.0001.0068 - 2016 12 30, Canberra Times Exhibit 2-1499 - RBD.9999.0001.0069 - 2016 12 30, Courier Mail Exhibit 2-1500 - RBD.9999.0001.0070 - 2016 12 30, The Guardian Exhibit 2-1501 - RBD.9999.0001.0071 - 2017 01 02, The Age Exhibit 2-1502 - RBD.9999.0001.0072 - 2017 01 03, ABC Online Exhibit 2-1503 - RBD.9999.0001.0073 - 2017 01 03, SBS Exhibit 2-1504 - RBD.9999.0001.0074 - 2017 01 04, Australian Financial Review Exhibit 2-1505 - RBD.9999.0001.0075 - 2017 01 04, Sydney Morning Herald Exhibit 2-1506 - RBD.9999.0001.0076 - 2017 01 04, The Australian 2 Exhibit 2-1507 - RBD.9999.0001.0077 - 2017 01 04, The Australian Exhibit 2-1508 - RBD.9999.0001.0078 - 2017 01 05, Canberra Times Exhibit 2-1509 - RBD.9999.0001.0079 - 2017 01 05, Sydney Morning Herald Exhibit 2-1510 - RBD.9999.0001.0080 - 2017 01 05, The New Daily Exhibit 2-1511 - RBD.9999.0001.0081 - 2017 01 06, Australian Associated Press Exhibit 2-1512 - RBD.9999.0001.0082 - 2017 01 06, Australian Financial Review Exhibit 2-1513 - RBD.9999.0001.0083 - 2017 01 06, Probono Australia Exhibit 2-1514 - RBD.9999.0001.0084 - 2017 01 06, Sydney Morning Herald 2 Exhibit 2-1515 - RBD.9999.0001.0085 - 2017 01 06, Sydney Morning Herald Exhibit 2-1516 - RBD.9999.0001.0086 - 2017 01 06, The Australian Exhibit 2-1517 - RBD.9999.0001.0087 - 2017 01 07, Weekend Australian Exhibit 2-1518 - RBD.9999.0001.0088 - 2017 01 08, ABC Online Exhibit 2-1519 - RBD.9999.0001.0092 - 2017 01 09, The Australian 2 Exhibit 2-1520 - RBD.9999.0001.0093 - 2017 01 09, The Australian Exhibit 2-1521 - RBD.9999.0001.0094 - 2017 01 09, The Guardian Exhibit 2-1522 - RBD.9999.0001.0089 - 2017 01 09, ABC Online Exhibit 2-1523 - RBD.9999.0001.0090 - 2017 01 09, Sydney Morning Herald 1 Exhibit 2-1524 - RBD.9999.0001.0091 - 2017 01 09, Sydney Morning Herald 2 Exhibit 2-1525 - RBD.9999.0001.0097 - 2017 01 10, The Age Exhibit 2-1526 - RBD.9999.0001.0095 - 2017 01 10, ABC Online Exhibit 2-1527 - RBD.9999.0001.0096 - 2017 01 10, Sydney Morning Herald Exhibit 2-1528 - RBD.9999.0001.0098 - 2017 01 11, The Guardian Exhibit 2-1529 - RBD.9999.0001.0099 - 2017 01 12, The Australian Exhibit 2-1530 - RBD.9999.0001.0100 - 2017 01 12, The Canberra Times Exhibit 2-1531 - RBD.9999.0001.0101 - 2017 01 13, Courier Mail Exhibit 2-1532 - RBD.9999.0001.0102 - 2017 01 13, The Canberra Times Exhibit 2-1533 - RBD.9999.0001.0103 - 2017 01 15, The Guardian Exhibit 2-1534 - RBD.9999.0001.0104 - 2017 01 16, The Australian Exhibit 2-1535 - RBD.9999.0001.0105 - 2017 01 18, AAP General News Wire Exhibit 2-1536 - RBD.9999.0001.0106 - 2017 01 18, ABC Online 1 Exhibit 2-1537 - RBD.9999.0001.0107 - 2017 01 18, ABC Online 2 Exhibit 2-1538 - RBD.9999.0001.0108 - 2017 01 19, Australian Financial Review Exhibit 2-1539 - RBD.9999.0001.0109 - 2017 01 19, The Age Exhibit 2-1540 - RBD.9999.0001.0110 - 2017 01 20 Australian Associated Press Exhibit 2-1541 - RBD.9999.0001.0111 - 2017 01 20, Canberra Times Exhibit 2-1542 - RBD.9999.0001.0112 - 2017 01 20, The Australian Exhibit 2-1543 - RBD.9999.0001.0113 - 2017 01 24, Sydney Morning Herald Exhibit 2-1544 - RBD.9999.0001.0114 - 2017 01 24, The Australian Exhibit 2-1545 - RBD.9999.0001.0115 - 2017 01 25, Sydney Morning Herald Exhibit 2-1546 - RBD.9999.0001.0116 - 2017 01 26, The Australian Exhibit 2-1547 - RBD.9999.0001.0117 - 2017 01 27, The Australian 1 Exhibit 2-1548 - RBD.9999.0001.0118 - 2017 01 27, The Australian 2 Exhibit 2-1549 - RBD.9999.0001.0120 - 2017 01 28, Northern Territory News Exhibit 2-1550 - RBD.9999.0001.0119 - 2017 01 28, Courier Mail Exhibit 2-1551 - RBD.9999.0001.0121 - 2017 01 30, Canberra Times Exhibit 2-1552 - RBD.9999.0001.0122 - 2017 02 01, Canberra Times Exhibit 2-1553 - RBD.9999.0001.0123 - 2017 02 02, The Guardian Exhibit 2-1554 - RBD.9999.0001.0124 - 2017 02 06, Sydney Morning Herald Exhibit 2-1555 - RBD.9999.0001.0125 - 2017 02 07, Canberra Times 1 Exhibit 2-1556 - RBD.9999.0001.0126 - 2017 02 07, Canberra Times 2 Exhibit 2-1557 - RBD.9999.0001.0127 - 2017 02 09, ABC Online Exhibit 2-1558 - RBD.9999.0001.0128 - 2017 02 09, Canberra Times Exhibit 2-1559 - RBD.9999.0001.0129 - 2017 02 10, ABC Online Exhibit 2-1560 - RBD.9999.0001.0130 - 2017 02 10, The Australian Exhibit 2-1561 - RBD.9999.0001.0131 - 2017 02 13, Sydney Morning Herald Exhibit 2-1562 - RBD.9999.0001.0132 - 2017 02 14, Canberra Times Exhibit 2-1563 - RBD.9999.0001.0133 - 2017 02 15 Australian Associated press Exhibit 2-1564 - RBD.9999.0001.0134 - 2017 02 16, Canberra Times Exhibit 2-1565 - RBD.9999.0001.0135 - 2017 02 21, The Australian Exhibit 2-1566 - RBD.9999.0001.0136 - 2017 03 01, Canberra Times 1 Exhibit 2-1567 - RBD.9999.0001.0137 - 2017 03 01, Canberra Times 2 Exhibit 2-1568 - RBD.9999.0001.0138 - 2017 03 03, Sydney Morning Herald Exhibit 2-1569 - RBD.9999.0001.0139 - 2017 03 03, The Australian Exhibit 2-1570 - RBD.9999.0001.0140 - 2017 03 05, Sunday Canberra Times Exhibit 2-1571 - RBD.9999.0001.0141 - 2017 03 06, The Age Exhibit 2-1572 - RBD.9999.0001.0142 - 2017 03 08 Australian Associated Press 2 Exhibit 2-1573 - RBD.9999.0001.0143 - 2017 03 08 Australian Associated Press Exhibit 2-1574 - RBD.9999.0001.0144 - 2017 03 08, ABC Online 1 Exhibit 2-1575 - RBD.9999.0001.0145 - 2017 03 08, ABC Online Exhibit 2-1576 - RBD.9999.0001.0146 - 2017 03 08, Sydney Morning Herald Exhibit 2-1577 - RBD.9999.0001.0147 - 2017 03 09, Canberra Times Exhibit 2-1578 - RBD.9999.0001.0148 - 2017 03 09, The Australian Exhibit 2-1579 - RBD.9999.0001.0149 - 2017 03 10, Canberra Times Exhibit 2-1580 - RBD.9999.0001.0150 - 2017 03 11, Canberra Times Exhibit 2-1581 - RBD.9999.0001.0151 - 2017 03 11, Sydney Morning Herald Exhibit 2-1582 - RBD.9999.0001.0152 - 2017 03 19, Canberra Times Exhibit 2-1583 - RBD.9999.0001.0153 - 2017 03 21, Canberra Times Exhibit 2-1584 - RBD.9999.0001.0154 - 2017 03 29, Canberra Times Exhibit 2-1585 - RBD.9999.0001.0155 - 2017 03 30, Canberra Times Exhibit 2-1586 - RBD.9999.0001.0156 - 2017 03 31, Canberra Times Exhibit 2-1587 - RBD.9999.0001.0157 - 2017 04 01, Crikey Exhibit 2-1588 - RBD.9999.0001.0158 - 2017 04 03, ABC Online Exhibit 2-1589 - RBD.9999.0001.0159 - 2017 04 08, Canberra Times Exhibit 2-1590 - RBD.9999.0001.0160 - 2017 04 10, Australian Associated Press Exhibit 2-1591 - RBD.9999.0001.0161 - 2017 04 10, Canberra Times Exhibit 2-1592 - RBD.9999.0001.0162 - 2017 04 11, Canberra Times 1 Exhibit 2-1593 - RBD.9999.0001.0163 - 2017 04 11, Canberra Times Exhibit 2-1594 - RBD.9999.0001.0164 - 2017 04 11, The Australian Exhibit 2-1595 - RBD.9999.0001.0165 - 2017 04 26, Canberra Times Exhibit 2-1596 - RBD.9999.0001.0166 - 2017 04 27, Canberra Times Exhibit 2-1597 - RBD.9999.0001.0167 - 2017 04 28, Australian Financial Review Exhibit 2-1598 - RBD.9999.0001.0168 - 2017 04 29, Canberra Times Exhibit 2-1599 - RBD.9999.0001.0169 - 2017 05 03, Canberra Times 1 Exhibit 2-1600 - RBD.9999.0001.0170 - 2017 05 03, Canberra Times 2 Exhibit 2-1601 - RBD.9999.0001.0171 - 2017 05 03, Canberra Times Exhibit 2-1602 - RBD.9999.0001.0172 - 2017 05 05, Canberra Times Exhibit 2-1603 - RBD.9999.0001.0173 - 2017 05 08, Sydney Morning Herald Exhibit 2-1604 - RBD.9999.0001.0174 - 2017 05 08, The Australian Exhibit 2-1605 - RBD.9999.0001.0175 - 2017 05 17, Canberra Times Exhibit 2-1606 - RBD.9999.0001.0176 - 2017 05 19, SBS News Exhibit 2-1607 - RBD.9999.0001.0177 - 2017 05 29, Crikey Exhibit 2-1608 - RBD.9999.0001.0178 - 2017 05 30, The Guardian Exhibit 2-1609 - JMN.9999.0001.0003 - Notice to Give a Statement and Produced Documents [18 August 2022] Exhibit 2-1610 - JMN.9999.0001.0012_R - Consolidated Statement - Mr McNamara - 1 December 2022 - signed Exhibit 2-1611 - CTH.3753.0001.0010 - Yellow Edge DEPUTY SECRETARY BRIEF 27 Feb 2018 Exhibit 2-1612 - CTH.3753.0001.0028 - OCI LESSONS LEARNED (003) Exhibit 2-1613 - CTH.3753.0001.0126 - 170731 Compliance Modernisation Programme - Programme Blueprint - v1.0 Exhibit 2-1614 - CTH.3001.0041.7064_R - FW- documents for malisa - pwc terms of reference [SEC=UNCLASSIFIED] Exhibit 2-1615 - CTH.3753.0001.0001_R - PWC project manager - Graham Bretag [SEC=UNCLASSIFIED] Exhibit 2-1616 - CTH.3753.0001.0074_R - EC18-000840 Sec noted brief with annot Exhibit 2-1617 - CTH.2001.0009.8584_R - Meeting with Ombudsman re OCI [DLM=Sensitive-Legal] Exhibit 2-1618 - CTH.0010.0002.0491_R - RE- Meeting with Ombudsman re OCI [DLM=Sensitive-Legal] Exhibit 2-1619 - CTH.3753.0001.0046 - Employment income matching under OCI - issues arising from Professor Carney article Exhibit 2-1620 - CTH.3753.0001.0004_R - OCI [DLM=Sensitive-Legal] Exhibit 2-1621 - CTH.3753.0001.0008_R - Draft Implementation Report into Centrelink's Automated Debt Raising and Recovery System [DLM=For-Official-Use-Only] Exhibit 2-1622 - CTH.3004.0011.6692_R - RE- Draft email to send to Ombudsman - EIC processes [DLM=For-Official-Use-Only] Exhibit 2-1623 - CTH.4000.0112.0065_R - FW- SENT TO SEC- Preparation for ERC - briefing pack [SEC=PROTECTED] Exhibit 2-1624 - CTH.4000.0112.0002_R - Solicitor General opinion 24 September 2019 Exhibit 2-1625 - CTH.4700.0001.2303_R - MB17-489 Minister signed brief Exhibit 2-1626 - CTH.2001.0014.9613_R - FW- FOR ACTION- Media enquiry - The Guardian - Welfare debt recovery [SEC=OFFICIAL] Exhibit 2-1627 - CTH.3001.0039.6248_2 - FMS17-000243- February Compliance and Debt Report Exhibit 2-1628 - CTH.3000.0033.1218_R - 03082017090005-0001 Exhibit 2-1629 - CTH.0019.0004.0506_R - MS17-000187 005 MS17-00187 - signed minute Exhibit 2-1630 - CTH.0019.0004.0508 - MS17-000187 006 Attachment C Exhibit 2-1631 - CTH.0019.0004.0531 - MS17-000187 007 MS17-000187 - Attachment C1 Exhibit 2-1632 - CTH.0019.0004.0554_R - MS17-000187 008 Attachment B Exhibit 2-1633 - CTH.0019.0004.0592 - MS17-000187 009 Attachment A Exhibit 2-1634 - PWC.1007.0001.0001_R - 1. 20170213 - DHS Business process improvement review - Engagement letter Exhibit 2-1635 - PWC.1007.0001.0013_R - 1. 20170214 - DHS Business process improvement review - Work order Exhibit 2-1636 - CTH.4700.0001.0187_R - 22052017104314-0001 Exhibit 2-1637 - CTH.4700.0001.0190 - Attachment A - MS17-000489 (PwC implementation strategy) Exhibit 2-1638 - CTH.3001.0035.6372_R - Sec annot brief BPI CustComp 090217 Exhibit 2-1639 - CTH.3001.0047.2281_R - MB17-000417 Minister Signed brief and letter Exhibit 2-1640 - CTH.2000.0007.5540_R - RE- For approval- Media response - The Canberra Times (Doug Dingwall) and The Guardian (Paul Karp and Christopher Knaus) - Online compliance [SEC=UNCLASSIFIED] Exhibit 2-1641 - CTH.3001.0046.6405_R - FW- For clearance - brief 573 - deep dive [DLM=For-Official-Use-Only] Exhibit 2-1642 - CTH.3001.0046.6407_R - MS17-000573 Exhibit 2-1643 - CTH.3001.0046.6410 - Attachment A - Budget Measure Compliance Letter Process Online Exhibit 2-1644 - CTH.3001.0046.6411 - Attachment B - Budget Measure Compliance Letter Process Manual Exhibit 2-1645 - CTH.3001.0046.6416_R - Attachment G - Initiation letters - Manual and Online Exhibit 2-1646 - CTH.3001.0046.6428 - Attachment H - Final Letters - all Exhibit 2-1647 - CTH.3004.0009.0001_R - CMP Board Meeting Papers - Meeting 3 July 2018 [DLM=For-Official-Use-Only] Exhibit 2-1648 - CTH.3004.0009.0008 - Item 4. PwC update - Executive Summary - Productivity Review Exhibit 2-1649 - CTH.3004.0009.0076 - Item 9.2 CMP Programme Data Dashboard 22 June Exhibit 2-1650 - CTH.2001.0009.8585 - Agenda - Meeting with Ombudsman re OCI and Carney article Exhibit 2-1651 - CTH.2001.0009.8586_R - EC18-000840 Sec noted brief with annot Exhibit 2-1652 - CTH.3005.0009.5190_R - Treasury pitch Exhibit 2-1653 - CTH.3001.0033.8717_R - Senate inquiry Exhibit 2-1654 - CTH.3005.0002.2992_R - FW- URGENT- Update- OCI Media [SEC=UNCLASSIFIED] Exhibit 2-1655 - CTH.3008.0016.6476_R - FW- Media and Social Media commentary re- Online Compliance System - Friday 10 February [SEC=UNCLASSIFIED] Exhibit 2-1656 - CTH.3001.0035.4188_R - Fwd- Media and Social Media commentary re- Online Compliance System - Wednesday 8 February [DLM=For-Official-Use-Only] Exhibit 2-1657 - CTH.3001.0047.3955_R - Fwd- For info- Ministerial response - The Canberra Times (Noel Towell) - Senate Committee Report [DLM=For-Official-Use-Only] Exhibit 2-1658 - CTH.3009.0026.1240_R - EC17-001582 Secretary meeting brief ACOSS Exhibit 2-1659 - CTH.3005.0004.3842_R - FW- URGENT ACTION DUE - Input and Clearance of Monthly Compliance and Debt Report for the Minister for period ending 30 April 2017. [DLM=For-Official-Use-Only] Exhibit 2-1660 - CTH.3005.0004.3843 - Compliance and Debt Report_period ending 20170430 V0.3 Exhibit 2-1661 - CTH.3005.0005.5221_R - RE- For your clearance- IMD input in Monthly Compliance and Debt Report [DLM=For-Official-Use-Only] Exhibit 2-1662 - CTH.3001.0048.3972_R - MB17-000473 Cleared Exhibit 2-1663 - ACS.9999.0001.0263 - 2017.05.29 Letter from ACOSS to Minister Tudge Centrelink recommendations Exhibit 2-1664 - PWC.1007.1001.0009_R - PwC - Centrelink business process improvement_final Exhibit 2-1665 - CTH.2003.0004.9141_R - FW- Secretary Question - Earned Income Intervention program debt and claim for compensation - potential media interest [DLM=Sensitive-Legal] Exhibit 2-1666 - CTH.3027.0015.5572_R - Presentation for AAT meeting- Departmental representative to discuss OCI at AAT members' meetings [DLM=For-Official-Use-Only] Exhibit 2-1667 - CTH.3027.0015.5575 - 21 Feb 2017 - Employment income solution_V2.0 Exhibit 2-1668 - CTH.3027.0015.5617 - Talking points- How OCI Works Exhibit 2-1669 - CTH.2008.0001.8953_R - FW- AIAL OCI Speech and Paper (A501267) [SEC=UNCLASSIFIED] Exhibit 2-1670 - CTH.2008.0001.8955 - AIAL OCI Speech and Paper Exhibit 2-1671 - CTH.2003.0003.5087_R - FW- AIAL OCI Speech and Paper (A501267) [SEC=UNCLASSIFIED] Exhibit 2-1672 - CTH.2003.0003.5142_R - Re- AIAL OCI Speech and Paper (A501267) [SEC=UNCLASSIFIED] Exhibit 2-1673 - CTH.2001.0009.7055_R - OCI and Ombudsman [DLM=Sensitive-Legal] Exhibit 2-1674 - CTH.2001.0012.1134_R - FW- Alternative Law Journal article [DLM=For-Official-Use-Only] Exhibit 2-1675 - CTH.2001.0012.1135 - 1037969x18815913 Exhibit 2-1676 - CTH.0029.0007.0121_R - FW- Escalation [DLM=Sensitive] Exhibit 2-1677 - CTH.0029.0007.0122_R - Compliance escalation Exhibit 2-1678 - CTH.0029.0007.0029_R - Escalation - Murray 30 Aug 2017 [DLM=For-Official-Use-Only] Exhibit 2-1679 - CTH.0029.0007.0030_R - Escalation - Murray 30 Aug 2017 Exhibit 2-1680 - CTH.3004.0011.8801_R - CMP Board papers - 28 March 2019 [DLM=For-Official-Use-Only] Exhibit 2-1681 - CTH.3004.0011.8827_R - Agenda Item 6.1 AttA - Current CUPI letter Exhibit 2-1682 - CTH.3004.0011.8830_R - Agenda Item 6.1 AttB - Revised CUPI letter Exhibit 2-1683 - CTH.3004.0011.8833_R - Agenda Item 6.1 AttC - CUPI Flyer Exhibit 2-1684 - CTH.3004.0011.8835 - Agenda Item 6.1 AttD - User testing report Exhibit 2-1685 - CTH.3502.0001.0236 - 9 January 2017 Org Chart FINAL Exhibit 2-1686 - CTH.3502.0001.1462 - 6 March 2017 Org Chart FINAL Exhibit 2-1687 - CTH.3502.0001.2883 - 1 May 2017 Org Chart FINAL Exhibit 2-1688 - CTH.0019.0001.0073_R - brief 286 - signed Exhibit 2-1689 - CTH.3005.0004.1240_R - ICP Meeting Minutes and Action Items 03032017 V1.0 Exhibit 2-1690 - MJK.9999.0001.0002_R - 2022.12.02 Statement of Melanie Jane Klieve Exhibit 2-1691 - CTH.9999.0001.0063_R - 2022.11.15 NTG-0102 (Services Australia - KLIEVE, Melanie) (1) Exhibit 2-1692 - CTH.9999.0001.0058_R - [Final] Services Australia - Response to NTG-0102 Exhibit 2-1693 - MJK.9999.0001.0001 - paySlip Exhibit 2-1694 - CTH.3775.0001.0149_R - Attachment 1 - CUPI Review Match Data Exhibit 2-1695 - CTH.3775.0001.0185_R - Attachment 2 - CUPI Initial Letter 07032019 Exhibit 2-1696 - CTH.3775.0001.0186_R - Attachment 3 - Income Confirmation Reminder Letter 26032019 Exhibit 2-1697 - CTH.3775.0001.0187_R - Attachment 4 - Account Payable Initial Decision (ID 72963650) 11042019 Exhibit 2-1699 - CTH.3775.0001.0252_R - Attachment 4.1 - No contact - Review Outcome Letter - 15042019 Exhibit 2-1701 - CTH.3775.0001.0259_R - Attachment 7 - Interest Charge Applied Letter - 07112019 Exhibit 2-1702 - CTH.3775.0001.0260_R - Attachment 8 - Class Action Notice 20052020 Exhibit 2-1703 - CTH.3775.0001.0151_R - Attachment 10 - Class Action Proposed Settlement 18012021 Exhibit 2-1704 - CTH.3775.0001.0261_R - Attachment 9 - Refund Letter 05082020 Exhibit 2-1705 - CTH.3775.0001.0152_R - Attachment 11 - Class Action Settlement Payment 13092022