Day 37 − Hearing Block 4, 27 February 2023

Day
37
Date
Location
Brisbane
Hearing
Hearing Block 4

Exhibits

Exhibit 4-5806 - MGL.9999.0001.0003_R - 2023 01 06 NTG-0156 (M Gladman)
Exhibit 4-5807 - MGL.9999.0001.0002_2 - 20230130 Statement M Gladman (final) - signed - updated document IDs_Redacted
Exhibit 4-5808 - MDA.9999.0001.0003 - 20230226 Supplementary Statement M Gladman (signed)_Redacted
Exhibit 4-5809 - SKR.9999.0001.0002_R - 2023 02 14 - NTG-0193
Exhibit 4-5810 - SKR.9999.0001.0001_R - 20230219 NTG-0193 - Statement Sue Kruse (47169792.6)6
Exhibit 4-5810A - SKR.9999.0001.0003_R - Supplementary Statement of S Kruse - redacted
Exhibit 4-5811 - LCA.9999.0001.0001_R - 2023 02 10 - NTG-0192
Exhibit 4-5812 - LCA.9999.0001.0002_R - [FINAL] Services Australia - Response to NTG-0192 (Lisa Carmody)
Exhibit 4-5813 - CTH.3135.0001.0002_R - Lisa and Annette handover [SEC=UNOFFICIAL]
Exhibit 4-5814 - CTH.3135.0001.0004_R - Handover to Lisa Carmody [SEC=UNOFFICIAL]
Exhibit 4-5815 - SKR.0001.0001.0020_R - Fwd- Request from Minister Porter's Office [DLM=For-Official-Use-Only]
Exhibit 4-5816 - SKR.0001.0001.0272_R - FW- Averaging Income [DLM=For-Official-Use-Only]
Exhibit 4-5817 - SKR.0001.0001.0003_R - FW- FYI- Compliance debt online staff presentation [SEC=UNCLASSIFIED]
Exhibit 4-5818 - SKR.0001.0001.0004 - What's New - Dec 16 - Director Pres. Talking Points Incl
Exhibit 4-5819 - SKR.0001.0001.0258_R - RE- Ombudsman [DLM=For-Official-Use-Only]
Exhibit 4-5820 - SKR.0001.0001.0276 - FW- Ombudsman [DLM=For-Official-Use-Only]
Exhibit 4-5821 - SKR.0001.0001.0027_R - INFORMATION- Executive FOI and Ombudsman Reports 04 January 2017 [DLM=Sensitive]
Exhibit 4-5822 - SKR.0001.0001.0028_R - Executive FOI Report 4 January 2017
Exhibit 4-5823 - SKR.0001.0001.0045_R - Executive Ombudsman Report 4 January 2017
Exhibit 4-5824 - SKR.0001.0001.0026_R - RE- Lines for media [DLM=For-Official-Use-Only]
Exhibit 4-5825 - SKR.0001.0001.0274_R - FW- Updates on Centrelink online compliance platform issues [DLM=Sensitive-Legal]
Exhibit 4-5826 - SKR.0001.0001.0281_R - RE- Updates on Centrelink online compliance platform issues [DLM=Sensitive-Legal]
Exhibit 4-5827 - CTH.3111.0017.9684_R - Social security law - averaging provisions [DLM=Sensitive-Legal]
Exhibit 4-5828 - CTH.3111.0017.9701_R - Social security law - averaging provisions [DLM=Sensitive-Legal]
Exhibit 4-5829 - SKR.0001.0001.0265_R - Release of information [DLM=Sensitive-Legal]
Exhibit 4-5830 - SKR.0001.0001.0054_R - Re- UPDATE- Media and Social Media Commentary re- online compliance system - Friday 6 January [DLM=For-Official-Use-Only]
Exhibit 4-5831 - MGL.0001.0001.0002_R - Fwd- Social security law - averaging provisions [DLM=Sensitive-Legal]
Exhibit 4-5832 - SKR.0001.0001.0052_R - RE- Legal advice on averaging [DLM=For-Official-Use-Only]
Exhibit 4-5833 - SKR.0001.0001.0266_R - Disclosure of protected information [DLM=Sensitive-Legal]
Exhibit 4-5834 - MGL.0001.0001.0004_R - Re- Social security law - averaging provisions [DLM=Sensitive-Legal]
Exhibit 4-5835 - MGL.0001.0001.0006_R - RE- Social security law - averaging provisions [DLM=Sensitive-Legal]
Exhibit 4-5836 - MGL.0001.0001.0010_R - Briefing [SEC=UNOFFICIAL]
Exhibit 4-5837 - CTH.3113.0004.6823_R - FW- Social security law - averaging provisions [DLM=Sensitive-Legal]
Exhibit 4-5838 - CTH.3113.0004.6840_R - Re- Social security law - averaging provisions [DLM=Sensitive-Legal]
Exhibit 4-5839 - CTH.3113.0004.6842_R - RE- Social security law - averaging provisions [DLM=Sensitive-Legal]
Exhibit 4-5840 - CTH.3113.0004.6844_R - RE- Social security law - averaging provisions [DLM=Sensitive-Legal]
Exhibit 4-5841 - CTH.3113.0004.6846_R - RE- Social security law - averaging provisions [DLM=Sensitive-Legal]
Exhibit 4-5842 - CTH.3113.0004.6848_R - RE- Social security law - averaging provisions [DLM=Sensitive-Legal]
Exhibit 4-5843 - CTH.3113.0004.6850_R - RE- Social security law - averaging provisions [DLM=Sensitive-Legal]
Exhibit 4-5844 - CTH.3113.0004.7075_R - draft advice - calculating income for income support payments [DLM=Sensitive-Legal]
Exhibit 4-5845 - CTH.3113.0004.7076 - calculating of income for income support payments
Exhibit 4-5846 - CTH.3881.0001.0007_R - urgent advice - calculating income for income support payments [DLM=Sensitive-Legal]
Exhibit 4-5847 - CTH.3881.0001.0008_R - RE- urgent advice - calculating income for income support payments [DLM=Sensitive-Legal]
Exhibit 4-5848 - CTH.3881.0001.0009_R - RE- urgent advice - calculating income for income support payments [DLM=Sensitive-Legal]
Exhibit 4-5849 - CTH.3881.0001.0017_R - RE- draft advice - calculating income for income support payments [DLM=Sensitive-Legal]
Exhibit 4-5850 - CTH.3881.0001.0025_R - AGS Instructions - backgound [DLM=Sensitive-Legal]
Exhibit 4-5851 - CTH.3881.0001.0026 - AGS Instruction (002)
Exhibit 4-5852 - CTH.3882.0001.0002_R - RE- draft advice - calculating income for income support payments [DLM=Sensitive-Legal]
Exhibit 4-5853 - CTH.3882.0001.0004_R - Guide to Social Security Law [SEC=UNCLASSIFIED]
Exhibit 4-5854 - CTH.3882.0001.0005_R - FW- Guide to Social Security Law [SEC=UNCLASSIFIED]
Exhibit 4-5855 - MGL.0001.0001.0011_R - Draft [DLM=Sensitive-Legal]
Exhibit 4-5856 - MGL.0001.0001.0012 - Annualisation of Income Review Process
Exhibit 4-5857 - MGL.0001.0001.0018_R - urgent advice - calculating income for income support payments [DLM=Sensitive-Legal]
Exhibit 4-5858 - MGL.0001.0001.0019_R - RE- urgent advice - calculating income for income support payments [DLM=Sensitive-Legal]
Exhibit 4-5859 - MGL.0001.0001.0021_R - RE- urgent advice - calculating income for income support payments [DLM=Sensitive-Legal]
Exhibit 4-5860 - MGL.0001.0001.0023_R - FW- PAYG DEBT CASES - ADVICE PROVIDED BY FOIL BRANCH [DLM=Sensitive-Legal]
Exhibit 4-5861 - MGL.0001.0001.0025_R - Averaging [DLM=Sensitive-Legal]
Exhibit 4-5862 - MGL.0001.0001.0026_R - Evidentiary Burden and customers [DLM=Sensitive-Legal]
Exhibit 4-5863 - MGL.0001.0001.0028_R - draft advice - calculating income for income support payments [DLM=Sensitive-Legal]
Exhibit 4-5864 - MGL.0001.0001.0029 - calculating of income for income support payments
Exhibit 4-5865 - MGL.0001.0001.0033_R - RE- draft advice - calculating income for income support payments [DLM=Sensitive-Legal]
Exhibit 4-5866 - MGL.0001.0001.0035_R - AGS Instructions - backgound [DLM=Sensitive-Legal]
Exhibit 4-5867 - MGL.0001.0001.0036 - AGS Instruction (002)
Exhibit 4-5868 - MGL.0001.0001.0040_R - RE- draft advice - calculating income for income support payments [DLM=Sensitive-Legal]
Exhibit 4-5869 - MGL.0001.0001.0042_R - Guide to Social Security Law [SEC=UNCLASSIFIED]
Exhibit 4-5870 - MGL.0001.0001.0043_R - revised draft of paper [DLM=Sensitive-Legal]
Exhibit 4-5871 - MGL.0001.0001.0044 - calculating of income for income support payments
Exhibit 4-5872 - CTH.3038.0002.6634 - AGS Instruction v2
Exhibit 4-5873 - CTH.3008.0016.3799_R - Re- Urgent approval- Data matching protocol response [SEC=UNCLASSIFIED]
Exhibit 4-5874 - CTH.3007.0004.4068_R - RE- Urgent action- Media response - data matching protocols [DLM=Sensitive-Legal]
Exhibit 4-5875 - CTH.3008.0016.3801_R - FW- Urgent approval- Data matching protocol response [DLM=Sensitive-Legal]
Exhibit 4-5876 - SKR.0001.0001.0047_R - Draft Legal Options Paper [DLM=Sensitive-Legal]
Exhibit 4-5877 - SKR.0001.0001.0048 - Document3
Exhibit 4-5878 - SKR.0001.0001.0260 - legal questions [DLM=For-Official-Use-Only]
Exhibit 4-5879 - SKR.0001.0001.0261 - Document3
Exhibit 4-5880 - SKR.0001.0001.0289_R - Re- More questions by 10am tomorrow
Exhibit 4-5881 - SKR.0001.0001.0291_R - Re- More questions by 10am tomorrow
Exhibit 4-5882 - MGL.0001.0001.0048_R - Debt Raising Process Historically and PAYG [DLM=Sensitive-Legal]
Exhibit 4-5883 - MGL.0001.0001.0050_R - References to ordinary income in the Guide to Social Security Law [DLM=Sensitive-Legal]
Exhibit 4-5884 - MGL.0001.0001.0051 - References to ordinary income
Exhibit 4-5885 - MGL.0001.0001.0052_R - updated draft - calculating of income for income support payments [ [DLM=Sensitive-Legal]
Exhibit 4-5886 - MGL.0001.0001.0053 - calculating of income for income support payments
Exhibit 4-5887 - CTH.3008.0016.3830_R - RE- Urgent approval- Data matching protocol response [DLM=Sensitive-Legal]
Exhibit 4-5888 - CTH.2002.0005.3842_R - RE- Urgent approval- Data matching protocol response [DLM=Sensitive-Legal]
Exhibit 4-5889 - CTH.3113.0004.7296_R - updated draft - calculating of income for income support payments [ [DLM=Sensitive-Legal]
Exhibit 4-5890 - CTH.3113.0004.7297 - calculating of income for income support payments
Exhibit 4-5891 - CTH.3702.0001.0348_R - calculating of income for income support payments [DLM=Sensitive-Legal]
Exhibit 4-5892 - CTH.3702.0001.0349 - calculating of income for income support payments
Exhibit 4-5893 - CTH.3882.0001.0006_R - ugent advice - sending notices to last know address [DLM=Sensitive-Legal]
Exhibit 4-5894 - CTH.3882.0001.0007_R - RE- ugent advice - sending notices to last know address [DLM=Sensitive-Legal]
Exhibit 4-5895 - SKR.0001.0001.0290 - FW- Urgent advice regarding addresses and myGov [DLM=Sensitive-Legal]
Exhibit 4-5896 - SKR.0001.0001.0263_R - RE- Urgent advice regarding addresses and myGov [DLM=Sensitive-Legal]
Exhibit 4-5897 - SKR.0001.0001.0279_R - RE- ugent advice - sending notices to last know address [DLM=Sensitive-Legal]
Exhibit 4-5898 - SKR.0001.0001.0019 - FW- ugent advice - sending notices to last know address [DLM=Sensitive-Legal]
Exhibit 4-5899 - SKR.0001.0001.0277_R - ugent advice - sending notices to last know address [DLM=Sensitive-Legal]
Exhibit 4-5900 - SKR.0001.0001.0053 - Further legal advice required by noon
Exhibit 4-5901 - CTH.3068.0011.4126_R - thoughts please - draft note of advice re averaging-apportioning [DLM=Sensitive-Legal]
Exhibit 4-5902 - CTH.3754.0001.0001_R - Lisa Carmody Scanned Email
Exhibit 4-5903 - SKR.0001.0001.0287_R - Draft Legal Advice - options for debt recovery [DLM=Sensitive-Legal]
Exhibit 4-5904 - SKR.0001.0001.0050_R - FW- Draft Legal Advice - options for debt recovery [DLM=Sensitive-Legal]
Exhibit 4-5905 - SKR.0001.0001.0271_R - Information on the Social Security Guide [DLM=Sensitive-Legal]
Exhibit 4-5906 - MGL.0001.0001.0058_R - thoughts please - draft note of advice re averaging-apportioning [DLM=Sensitive-Legal]
Exhibit 4-5907 - CTH.3038.0007.1479_R - RE- FYI - approach on requests for data matching protocol documents [DLM=For-Official-Use-Only]
Exhibit 4-5908 - CTH.3038.0007.1476_R - FW- FYI - approach on requests for data matching protocol documents [DLM=For-Official-Use-Only]
Exhibit 4-5909 - SKR.0001.0001.0001_R - RE- Information on the Social Security Guide [DLM=Sensitive-Legal]
Exhibit 4-5910 - SKR.0001.0001.0268_R - FW- Information on the Social Security Guide [DLM=Sensitive-Legal]
Exhibit 4-5911 - SKR.0001.0001.0283_R - RE- Information on the Social Security Guide [DLM=Sensitive-Legal]
Exhibit 4-5912 - CTH.3007.0004.2869_R - FW- DSS legal advice re 10% fee reference in letters [DLM=Sensitive-Legal]
Exhibit 4-5913 - CTH.3007.0004.2899_R - Fwd- DSS legal advice re 10% fee reference in letters [DLM=Sensitive-Legal]
Exhibit 4-5914 - CTH.3007.0004.2923_R - FW- DSS legal advice re 10% fee reference in letters [DLM=Sensitive-Legal]
Exhibit 4-5915 - CTH.3001.0033.5240_R - Re- DSS legal advice re 10% fee reference in letters [DLM=Sensitive-Legal]
Exhibit 4-5916 - CTH.3007.0004.2956_R - Fwd- DSS legal advice re 10% fee reference in letters [DLM=Sensitive-Legal]
Exhibit 4-5917 - CTH.3007.0004.2962_R - Re- DSS legal advice re 10% fee reference in letters [DLM=Sensitive-Legal]
Exhibit 4-5918 - CTH.3007.0004.3002_R - RE- Minister Porter changes to letters [DLM=For-Official-Use-Only]
Exhibit 4-5919 - CTH.3007.0004.3022_R - Debt Letters1 2 and 3 [DLM=Sensitive-Legal]
Exhibit 4-5920 - CTH.3007.0004.3026 - OCI Letters 2 Changes - Incorporating 1 and Porter highlighted (with legal markup 18012017)
Exhibit 4-5921 - CTH.3007.0004.3009 - OCI Letters 2 Changes - Incorporating 1 and Porter highlighted
Exhibit 4-5922 - CTH.3007.0004.3030 - OCI Letters 1 Changes - Master (002) (with legal markup 18012017)
Exhibit 4-5923 - CTH.3007.0004.3005 - OCI Letters 1 Changes - Master
Exhibit 4-5924 - CTH.3007.0004.2973 - Letter 1 - Initial Contact Letter (1)
Exhibit 4-5925 - CTH.3007.0004.2968_R - RE- DSS legal advice re 10% fee reference in letters [DLM=Sensitive-Legal]
Exhibit 4-5926 - CTH.3007.0004.3228_R - URGENT ADVICE REQUIRED [DLM=Sensitive-Legal]
Exhibit 4-5927 - CTH.3007.0004.3312_R - Re- URGENT ADVICE REQUIRED [DLM=Sensitive-Legal]
Exhibit 4-5928 - CTH.3007.0004.3313_R - RE- URGENT ADVICE REQUIRED [DLM=Sensitive-Legal]
Exhibit 4-5929 - CTH.3101.0046.9049_R - img-119163115-0001
Exhibit 4-5930 - CTH.2002.0005.6354_R - FOR URGENT ACTION - Monday 23-1-17 9.30am- 10% Recovery Fee Process Map and Draft letter 3 [DLM=Sensitive-Legal]
Exhibit 4-5931 - CTH.3021.0001.4408_R - RE- URGENT Online Compliance Intervention - Debt system [DLM=Sensitive-Legal]
Exhibit 4-5932 - CTH.3021.0001.4411_R - Discuss OCI - see info in attached email [SEC=UNOFFICIAL]
Exhibit 4-5933 - CTH.3021.0001.4412_R - FW- Weekend Top Stories - Saturday 21 January 2017 [DLM=Sensitive-Legal]
Exhibit 4-5934 - CTH.3007.0004.3599_R - URGENT Online Compliance Intervention - Debt system [DLM=Sensitive-Legal]
Exhibit 4-5935 - CTH.3007.0004.3603_R - RE- URGENT Online Compliance Intervention - Debt system [DLM=Sensitive-Legal]
Exhibit 4-5936 - CTH.3007.0004.3604_R - RE- URGENT Online Compliance Intervention - Debt system [DLM=Sensitive-Legal]
Exhibit 4-5937 - CTH.3021.0001.4331_R - FW- URGENT Online Compliance Intervention - Debt system [DLM=Sensitive-Legal]
Exhibit 4-5938 - CTH.3101.0046.9048_R - FW- draft note - averaging-apportioning [DLM=Sensitive-Legal]
Exhibit 4-5938A - SKR.001.001.0305 - FW- story tonight [SEC=UNCLASSIFIED]
Exhibit 4-5938B - SKR.001.001.0309 - RE- Urgent request- Minister Porter 7.30 interview DHS debt case studies [DLM=Sensitive]
Exhibit 4-5938C - SKR.001.001.0314 - RE- mark wood [DLM=For-Official-Use-Only]
Exhibit 4-5938D - SKR.001.001.0315 - Porter 7.30 report
Exhibit 4-5938E - SKR.001.001.0316 - Accepted- 4.30pm Minister Porter [DLM=For-Official-Use-Only]
Exhibit 4-5939 - AAS.9999.0001.0002_R - 2023.01.10 - NTG-0157
Exhibit 4-5940 - AAS.9999.0001.0001_R - Response to Royal Commission - NTG-0157
Exhibit 4-5941 - AAS.9999.0001.0003_R - 2023 02 10 - NTG-0198
Exhibit 4-5942 - AAS.9999.0001.0004_R - Response to Royal Commission - NTG - 15 Feb 2023
Exhibit 4-5943 - MWO.9999.0001.0003_R - 2023.01.10 - NTG-0158 (Wood)
Exhibit 4-5944 - MWO.9999.0001.0002_R - Email Letter to Royal Commission into the Robodebt Scheme 25.01.23(36200199.1)
Exhibit 4-5945 - MWO.9999.0001.0001_R - Statement of Mark Terence Wood
Exhibit 4-5946 - MWO.9999.0001.0004_R - Supplementary Statement of Mark Wood - 24 February 2023
Exhibit 4-5947 - CTH.3001.0049.0932_R - Update - Extremely sensitive- a DHS recipient took their own life [DLM=Sensitive]
Exhibit 4-5948 - PWC.1007.1013.7368_R - PWC compliance process improvement review presentation [SEC=UNCLASSIFIED]
Exhibit 4-5949 - PWC.1007.1013.8557_R - Draft presentation
Exhibit 4-5950 - PWC.1007.1013.8558 - 170419 Presentation on Implementation Strategy - DRAFT - v1.2
Exhibit 4-5951 - PWC.1007.1014.1792_R - Update on presesntation feedback
Exhibit 4-5952 - CTH.3001.0036.6287_R - FW- Data 61 [DLM=Sensitive]
Exhibit 4-5953 - CTH.3001.0032.1036_R - Barry - Malisa - Sue - Mark Wood re- online compliance system [DLM=For-Official-Use-Only]
Exhibit 4-6019 - RBD.9999.0001.0431_R - REPORT TO THE ROBODEBT ROYAL COMMISSION
Exhibit 4-6020 - RBD.9999.0001.0411 - 1. Evaluation and learning from failure and success
Exhibit 4-6021 - RBD.9999.0001.0412 - 2. Citizen Centric Service in the Australian Department of Human Services
Exhibit 4-6022 - RBD.9999.0001.0413 - 3. The Centrelink Experiment
Exhibit 4-6023 - RBD.9999.0001.0414 - 4. Improving public services using artificial intelligence possibilities pitfalls governance
Exhibit 4-6024 - RBD.9999.0001.0415 - 5. Evaluation in the Australian Public Service current state of play, some issues and future directions
Exhibit 4-6025 - RBD.9999.0001.0416 - 6. Submission to the Review of the Members of Parliament (Staff) Act 1984
Exhibit 4-6026 - RBD.9999.0001.0417 - 7. What Really Happens Department Secretary Appointments, Contracts and Performance Pay in the Australian Public Service
Exhibit 4-6027 - RBD.9999.0001.0418 - 8. Response to Peter Shergold
Exhibit 4-6028 - RBD.9999.0001.0419 - 9. The Role of Departmental Secretaries Personal Reflections on the Breadth of Responsibilities Today (physical copy with SG)
Exhibit 4-6029 - RBD.9999.0001.0420 - 10. Submission to the Australian Public Service Review
Exhibit 4-6030 - RBD.9999.0001.0421 - 11. Further development of Australia's Financial Management Legislation Making Accountability for Results Really Work
Exhibit 4-6031 - RBD.9999.0001.0422 - 13. Protecting and nurturing the role and capability of the Australian Public Service
Exhibit 4-6032 - RBD.9999.0001.0423 - 14. Designing Governance Structures for 14. Performance and Accountability Developments in Australia and Greater China
Exhibit 4-6033 - RBD.9999.0001.0424 - 15. Submission to the Independent Review into Parliamentary Workplaces
Exhibit 4-6034 - RBD.9999.0001.0425 - 17. ANUP-25. Chapter 15 APS CAPABILITY Podger and Halligan AP and JH 101122-AP revised
Exhibit 4-6035 - RBD.9999.0001.0426 - 18. Response to APS Review, Priorities for Change
Exhibit 4-6036 - RBD.9999.0001.0427 - 19. What Really Happens in the Australian Public Service An Alternative View
Exhibit 4-6037 - RBD.9999.0001.0428 - 20. Submission to the Independent Review of the PGPA Act (note they submitted 2 additional supplementary submissions)
Exhibit 4-6038 - RBD.9999.0001.0429 - 21. Supplementary Submission to the Independent Review of the PGPA Act
Exhibit 4-6039 - RBD.9999.0001.0430 - 22. Peter Whiteford Debt by design

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