Submissions data and analytics
The Commission received a total of 1099 submissions, 990 of which were received before 3 February 2023 or with an approved extension. From this total, 771 submissions (70.15 per cent) were found to address matters within the terms of reference.
The Commission relied on self-reporting through the submissions form which enabled submitters to provide private information. Use of the submissions form was discontinued after the closing date on 3 February 2023.
Submissions received following 3 February 2022 and by 2 June 2023 do not inform the statistics below.
Key submissions data
Submissions by state and territory
|
State and Territory |
Number of Submissions |
Percentage |
|---|---|---|
|
ACT |
49 |
4.95% |
|
NSW |
231 |
23.33% |
|
VIC |
230 |
23.23% |
|
TAS |
25 |
2.53% |
|
SA |
67 |
6.77% |
|
WA |
98 |
9.90% |
|
NT |
8 |
0.81% |
|
QLD |
214 |
21.62% |
|
Outside Australia |
14 |
1.41% |
|
Prefer not to say |
54 |
5.45% |
|
TOTAL |
990 |
100.00 |
Submissions by area distribution
|
Area |
Number of Submissions |
Percentage |
|---|---|---|
|
Remote area |
29 |
2.93% |
|
Rural area |
101 |
10.20% |
|
Regional area |
273 |
27.58% |
|
No |
587 |
59.29% |
|
TOTAL |
990 |
100.00 |
Submissions by participant
|
Area |
Number of Submissions |
Percentage |
|---|---|---|
|
Myself |
895 |
90.41% |
|
Another person |
68 |
6.87% |
|
An organisation |
22 |
2.22% |
|
TOTAL |
990 |
100.00 |
Privacy preference
|
Privacy preference |
Number of submissions |
Percentage |
|---|---|---|
|
Public |
389 |
39.29% |
|
Public anonymously |
456 |
46.06% |
|
Not made public |
145 |
14.65% |
|
TOTAL |
990 |
100.00 |
Was a Centrelink debt raised against you (or the person you are making a submission for)?
|
Response |
Number of submissions |
Percentage |
|---|---|---|
|
Yes |
716 |
72.32% |
|
No |
245 |
24.75% |
|
Not answered |
29 |
2.92% |
|
TOTAL |
990 |
100.00 |
How were you (or the person you are making a submission for) notified of the debt?
|
Method of notification |
Number of submissions |
Percentage |
|---|---|---|
|
|
375 |
37.88% |
|
|
94 |
9.49% |
|
myGov |
204 |
20.61% |
|
The Centrelink Express app |
42 |
4.24% |
|
Unsure |
92 |
9.29% |
|
Not answered |
367 |
37.07% |
Did you (or the person you are making the submission for) dispute the debt?
|
Response |
Number of submissions |
Percentage |
|---|---|---|
|
Yes |
523 |
52.83% |
|
No |
117 |
11.82% |
|
Not answered |
350 |
35.35% |
|
TOTAL |
990 |
100.00 |
Was the debt ever repaid in whole or part?
|
Response |
Number of submissions |
Percentage |
|---|---|---|
|
Yes |
483 |
48.79% |
|
No |
150 |
15.15% |
|
Not answered |
357 |
36.06% |
|
TOTAL |
990 |
100.00 |